When I retired this month a wonderful colleague gave me an Amazon gift card. I’ve been trying to spend it, but Amazon hasn’t been cooperating. I’m pretty sure the gift card is haunted…but in a good way. This is my Amazon tale.
June 16, 2021. I placed an order for a few things. One was for a light weight blanket, some garment bags (for my “now gathering dust” work clothes) and some kitchen sponges. Just basic stuff. Since I apparently ordered from an Amazon small business they sent me an email saying that I had a $10 credit for an order during prime days. Nice.
June 18. Like usual I got an email that my order was being shipped. The tracking number indicated the shipment(s) would be delivered by a local Amazon truck.
June 19. Amazon senses a problem with my order.
June 20. An email from Amazon indicates my order was “undeliverable”, the items would be returned and that I would receive a refund. My original order was placed against a gift card I received so I waited for the credit to show before doing anything.
June 22. With the gift card credit applied to my account I ordered these items again. Since my re-order was on the final day of Prime Days it was $10 less because the Amazon small business credit was applied even though the original order was undeliverable.
June 23. Early in the morning I got an email saying the blanket had been shipped via USPS and I received a tracking number for that. The other two items were supposed to be shipped in a few days.
Later that morning I headed out my front door to take a walk and on my doorstep there was an Amazon box. Hmmm. It was my original “undeliverable” order that had been shipped UPS overnight from an Amazon warehouse in Charlotte. The shopping label even included the original Amazon local truck tracking number in a reference field. Okay, I guess this stuff is free now.
The original Amazon tracking indicated my “undeliverable” shipment ended up going from Atlanta to Charlotte rather than from Atlanta to my house.
With the re-ordered blanket already on the way I quickly logged into my Amazon account and cancelled the sponges and garment bags. I’d eventually have used the kitchen sponges but didn’t need more garment bags. No problem…cancelled and credited back to my gift card.
June 25. My daily USPS Informed Delivery email indicated the blanket and some other mail would arrive, but no mail showed up. No blanket, no letters. Nothing.
June 26. I opened my garage door to run some errands and in the middle of my driveway was an Amazon box. Why USPS threw it in the middle of my driveway rather than putting it by my front door is beyond me. This seemed to be a “special” USPS delivery of that package because yesterdays mail wasn’t in the mailbox. That mail did end up being delivered later that day.
My Amazon ordering adventure was finally over.
But wait…another plot twist… (* queue eerie organ music here)
Amazon hadn’t sent me their customary “your package has been delivered” notification. I went back and checked the USPS tracking for the blanket and it showed it was still “out for delivery” and awaiting a “Delivery Scan”. Amazon also showed it was still “out for delivery”. Apparently the USPS letter carrier who threw the box on my driveway never scanned it indicating it was delivered, albeit poorly.
June 27. The saga continues. Since USPS tracking indicated that blanket #2 had never been delivered Amazon was again concerned. They said to check back in 2 days and if there was still a problem I could request a refund or replacement (a third blanket).
June 30. With all of this craziness I decided to take Amazon up on the refund offer. I certainly didn’t want them to ship me yet another blanket.
My original gift card balance is back on my account to spend another day. Yay me!!!
At the end of the day Amazon is still making money and Jeff Bezos is the richest person in the WORLD so I have no remorse somewhat taking advantage of this comedy of errors. Thank you Amazon and USPS, it’s been a lot of fun.
P.S. Should I ever experience an “undeliverable” order from Amazon again I’ll definitely wait at least a week before ordering again.
P.P.S. Someone is definitely getting a lightweight teal blanket for Christmas this year.